COVID Updates

June 15, 2020

Our Tribeca bakery is open for RETAIL. Take-out hours of operation : DAILY / 11AM-6PM. Call to place an order (212) 647.9958 or visit us @ www.billysbakerynyc.com (48 hrs advance notice for online orders).

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June 6, 2020

Our Chelsea flagship is open with limited retail hours of operation :DAILY / 11AM-6PM. Same-day orders (in-stock items) can be placed on UberEats.

Our Tribeca production kitchen is scheduled to reopen Monday, June 8 for take-out and delivery (no retail at the moment). Pick-up hours of operation : DAILY / 11AM-6PM. Same-day (in-stock items) orders can be placed on Caviar.

Future orders (48 hours advance notice and ALL whole cakes) can be placed online. If you have any questions, please email orders@billysbakerynyc.com

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March 16, 2020

Dear Customers, Suppliers, Employees, Neighbors, and Friends: 

For over sixteen years, Billy’s Bakery has had the pleasure of interacting with the most dynamic, diverse, creative, and supportive group of people we could have ever hoped for. When we opened our Chelsea doors on December 23, 2003, we had never imagined the great adventure that was about to unfold. We credit and thank all of you: the customers we interact with on a regular basis, whether picking up your morning coffee or placing an order for your child’s 8th birthday party; our suppliers dropping off the week’s flour, sugar, eggs, and butter; and our neighbors walking past our doors as you head home to your apartment above our storefront.  

You have been there for us, and we are here for you today, tomorrow, next week, next month, and for the long run. We appreciate all the support, guidance, and love you have shown us, and in these times we radiate those feelings more than ever.

At the current time, we have closed our Tribeca, Upper West Side and Plaza Food Hall locations, however we plan to remain open at our Chelsea flagship with limited hours of operation : EVERYDAY / 11AM-6PM.

Call (212) 647.9406 with order / delivery inquiries. We apologize if you cannot get thru, as we are experiencing high call volume and have very limited staff. Please email us : orders@billysbakerynyc.com

That said, given the fluid nature of this situation, we will do what is best for our customers, employees, and the local community.

We are maintaining our bakery in the best condition as possible, while continually looking for ways to ensure our shop remains the safe, comforting, and, most importantly, clean space you know it to be.

For those who prefer a more “virtual” experience, please visit us online at billysbakerynyc.com—we can handle all of your pick-up orders there. If you are self-isolating, remember to let us know how you are doing on Instagram and Facebook.  

We also want to give a massive shout out to our Billy’s team, who simply are the best!  Despite all this uncertainty, this group of amazing individuals has continued to work, making sure our customers are well looked after. 

We are here, we are listening, and we will bake you the best darn cake in town. We promise to continue to Celebrate Homemade with you.

We look forward to seeing you soon!

Be safe.

Wayne & Marc (Co-Founders), and Julie (DOO)

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